EzeeRupee values your privacy and is committed to protecting your personal and financial information. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website and services. By using EzeeRupee, you consent to the practices described in this Privacy Policy.

1. Information We Collect

When you use EzeeRupee’s platform to apply for personal loans or access other services, we may collect the following types of information:

1.1 Personal Information: Name; Contact details (email address, phone number, address); Date of birth; Government-issued identification numbers (e.g., PAN, Aadhaar); Bank account details.

1.2 Financial Information: Employment and income details; Credit history and credit score; Loan application details and status; Transaction and repayment records.

1.3 Technical Information: IP address; Browser type and version; Device information (e.g., mobile device ID); Cookies and tracking technologies for website performance and security.

2. How We Use Your Information

EzeeRupee collects and processes your information to provide you with the best possible service, including:

• Loan & Credit Card Application Processing: We use your personal and financial information to assess your eligibility for loans and credit cards to facilitate the application process with our lending partners.
• Identity Verification: We verify your identity and financial information with third-party services, such as credit bureaus and financial institutions, to process loan applications.
• Customer Support: We may use your contact information to respond to your inquiries, troubleshoot issues, and provide customer support.
• Service Improvement: Technical data (e.g., cookies, usage statistics) helps us improve website performance, enhance security, and optimize user experience.
• Compliance with Laws: We may use your information to comply with applicable laws and regulations, including anti-money laundering (AML) and know your customer (KYC) obligations.

3. Information Sharing

EzeeRupee does not sell or share your personal information with third parties for marketing purposes. However, we may share your data with:

• Lending Partners: To facilitate applications, we share your information with third-party lenders who assess your eligibility and provide loans.
• Credit Bureaus: To verify your credit history and assess your loan eligibility.
• Service Providers: We may share your information with trusted third-party service providers for payment processing, data storage, technical support, and identity verification.
• Legal and Regulatory Authorities: We may disclose your information if required by law, court orders, or regulations.

4. Data Security

We take the security of your information seriously and implement industry-standard security measures to protect your data, including:

• Encryption: Sensitive data, such as personal and financial details, are encrypted during transmission and storage.
• Access Control: Only authorized personnel have access to your information, and we use strict internal protocols to ensure data protection.
• Regular Audits: We perform regular security audits and assessments to identify and address potential vulnerabilities.

While we strive to protect your data, no security system is 100% foolproof. EzeeRupee cannot guarantee the absolute security of your information. You are responsible for safeguarding your account credentials and notifying us of any unauthorized access to your account.

5. Cookies and Tracking Technologies

EzeeRupee uses cookies and similar tracking technologies to enhance user experience, analyze website performance, and improve security. Cookies are small text files stored on your device that help us recognize you and tailor our services accordingly.

• Essential Cookies: Necessary for the functioning of the website.
• Analytics Cookies: Help us understand user behavior and improve our services.
• Marketing Cookies: Used for displaying relevant advertisements based on your interactions.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use some features of the website.

6. Your Rights

You have certain rights regarding your personal information, including:

• Access and Correction: You can request access to the personal information we hold about you and request corrections if any data is inaccurate or incomplete.
• Data Deletion: You can request the deletion of your personal information, subject to legal or regulatory requirements that may require us to retain certain data.
• Withdraw Consent: You can withdraw consent for the processing of your personal information, but doing so may limit your ability to use certain services.
• Opt-Out of Marketing: You can opt out of receiving promotional communications from EzeeRupee by following the unsubscribe instructions in our emails or by contacting us directly.

To exercise these rights, please contact us at [email protected].

7. Third-Party Links

EzeeRupee may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review the privacy policies of third-party websites before sharing any personal information with them.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

Once your data is no longer required, we securely delete or anonymize it.